OCHA Team – Tim Chan

Introduction

• Tim is passionate about leveraging data to transform businesses and empower teams, with over 20 years of experience in transforming data into actionable insights that drive strategic decision-making and foster organizational growth
• Successfully led cross-functional teams in developing innovative data solutions that enhance operational efficiency and improve customer experiences
• With extensive experience in Data & AI Literacy, Analytics, & FinTech, I thrive at the intersection of data and business strategy
• Expertise spans Data Literacy/ Mindset/ Culture, Data Science/ Analytics, CRM, Business Intelligence/ Data Visualization and Data Governance/ Management, enabling organizations to harness the full potential of their data

Professional Experience

• Consulting Director, OpenCertHub Academy
• Group Head of Data & Analytics, Tricor Group
• Head of Data & Customer Analytics, FWD Insurance
• Head of Business Intelligence, UA Finance
• Senior Manager, CRM & Analytics, MetLife Insurance
• Analytics & CRM Manager, HSBC
• Analyst & Intern, DBS Bank

Education

• MBA, The University of Hong Kong
  • The American Chamber Charitable Foundation Scholar Award
• MBA Partnership Programme, London Business School
• Master of Economics, The University of Hong Kong
• BSc Computing Mathematics, City University of Hong Kong
  • First Class Honors, Dean’s List
  • Li Po Chun Charitable Trust Fund Scholarship
  • Co-operative Education Scheme Award Scholarship
  • University and Government Exchange Scholarship
  • China Undergraduate Mathematics Contest – 2nd Prize
  • Mathematics Alumni Association: Founding Committee & VP, Peer Academic Advisor

Industry Involvement

• Open Data Hackathon 2024: Final Judge
• GS1 IOT Data Hackathon
  • 2025 Pre-Hackathon Trainer “Data Storytelling for Hackathon Success”
  • 2024 Competition Mentor
• Greater Bay Area STEAM Excellence Award 2024: Judge
• HKFYG FinTech Master Winter School for Future Professionals: Judge
• HKU SPACE Guest Lecture: Build Up Data Analytics & Data Governance in Financial Services
• CUMBA Guest Lecture: AI & InsurTech
• HKBU CLAP-TECH Pathway: Data Literacy Education Talk
• Cloud Expo Asia Panel Discussion: Optimising the business through Big Data /Analytics and IoT

Additional Roles

• Founding Fellow, Data & AI Literacy Association (DALA)
• Vice President, Chairman of Data & AI Competency Committee, Hong Kong New Emerging Technology Education Association (HKNETEA)
• Fellow Member & Co-opt Member, Hong Kong Quality Management Association (HKQMA)
• Rotarian, Rotary Club of Peninsula East
• Member, Mensa International
• Mentor, Business School Masters Programmes, The University of Hong Kong
• Mentor, College of Science, City University of Hong Kong
• Mentor, CLAP-TECH Pathway, Hong Kong Baptist University
• External Advisor, Career Planning and Development Steering Committee, CPCE, Hong Kong Polytechnic University

Qualifications

• Cloud Digital Leader, Google
• Microsoft Certified: Power BI Data Analyst Associate
• Microsoft Certified: Azure Data Fundamentals
• Tableau Desktop Certified Associate
• Career Essentials in Generative AI by Microsoft and LinkedIn
• The Analytics Edge, MIT
• The Data Scientist’s Toolbox, John Hopkins University
• R Programming, John Hopkins University
• Data Scientist with Python, DataCamp
• FLMI (Fellow, Life Management Institute)
• CFA Level 1
• Advanced Personal Fitness Trainer, Asian Academy for Sports & Fitness Professionals (AASFP)